Two Apple TV Shows, Two Leadership Lessons on Culture Change
Apple TV’s Severance takes workplace control to an unsettling extreme. On Lumon Industries’ “severed floor,” employees have no memory of their lives outside work. Information is tightly controlled, questions are discouraged, and compliance matters more than curiosity. The premise is fictional, but the warning is familiar: when leaders value obedience over honest feedback, they undermine the trust, learning, and purpose that culture change requires. Watch the official Severanc
The $40 Million AI Lesson: Why Employees Still Matter
The opinions expressed in this article are my own and do not represent my employer. This article is not intended as professional HR advice. In 2024, Klarna, a Swedish financial technology company that provides digital banking, announced that its AI assistant was doing the equivalent work of 700 full-time customer-service agents. It handled millions of conversations, shortened response times, and was projected to improve profits by $40 million. It looked like the future had ar
How is Your Organization Managing Five Generations Under One Roof?
For the first time in workplace history, up to five generations — from Baby Boomers to Gen Z — are working side by side, each bringing different communication styles, expectations, and definitions of a "good job." HR organizations have spent the last decade asking, "How do we attract millennials?" or "How do we attract Gen Z?" — but that question misses the bigger challenge: how do you build one culture that genuinely works for all of them at once? The organizations getting
How do we attract and retain millennials?
Many HR organizations are beginning to ask the question, "How do we attract and retain millennials?" Silicon Valley companies like Cisco Systems and others adapted dress code policies that favored a more relaxed workplace. Other organizations like Zappos have an entire culture that organically attracts Millennials to their company. Take a look at the video and then, let's discuss. To read the entire article, please visit my LinkedIn post. QUESTIONS FOR ENGAGEMENT: What cha
What are some of the traps that you have either navigated through or avoided while leading or engagi
This cartoon will tell you a lot about my sense of humor! How many of you have been involved in, or as an HR Professional, led a...
What best practices are you using to empower or engage your employees?
If you have visited Las Vegas, you will likely have heard of Steve Wynn – or at the very least, you have seen his towering casino resorts....
